Refund & Exchange Policy

AnnStore Guarantee

We want you to be completely happy with our products and service. We guarantee products for one year from date of purchase. If you are anything less than completely satisfied, you may contact us for an exchange or a product refund.

Our refund & exchange Policy

If you discover a problem with your order, please email our Customer Service Department atservice@anna-store.com. Our friendly and knowledgeable Customer Service Specialist are available 24/7/365 sales and support. We might be able to offer a solution that is quicker and more convenient for you than returning your item. For example, we are often able to send you replacement parts or help troubleshoot a problem. We’ll do our best to make you happy.