We stand behind our brand and the quality of the items we sell. We will send new parts, or replace products. Before we can help, you will need to provide proof of purchase with order id and photos of the defective merchandise. We will use the photos to determine the cause of defect and for future quality control.

Thank you for choosing AnnaStore. If you have any questions, comments or concerns please feel free to contact us by email: service@anna-store.com